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Big is better, right? Not necessarily. When it comes to real estate, there are six key things you should remember when it comes to choosing a boutique agency over a bigger real estate brand.
Is it locally owned and operated? Unlike the larger international and national franchises, Amkar Real Estate is owned and operated by principals who live right here in Adelaide. Their local knowledge and work ethics are based on the South Australian market and on what South Australians need, and expect.
Does it have a family attitude? It’s important that the people you trust to sell or rent out your home have a strong emphasis on personal service and a true understanding of your needs. In some large agencies you might wonder who IS the client. A boutique agency will not overload it’s books with clients, which means your real estate agent will be in a position to provide you with a customized approach. At Amkar Real Estate, attention to detail and understanding of your needs enables us to ensure you achieve your desired outcome
How accountable are the agents? You expect to deal with the same agent all the time, right? In some larger agencies you may find different people have different roles, such as sales or marketing or account keeping. At a boutique agency, expect that instructions, promises and concerns are dealt with immediately, are easily traceable and the possibility of miscommunication greatly minimized. At a boutique agency, such as Amkar, communication is done directly without the need for repetition or exchanging messages with faceless departments.
How quick is the response time? In bigger agencies, the workflow is often more controlled and less flexible. This can result in unnecessary delays, slower reaction time and an inability to provide excellent customer service. Agencies such Amkar are able to respond more quickly, handle changes in instructions more flexibly and handle complaints or emergencies immediately.
Do you feel valued? Do you like to feel as though you are the only customer of a business? That feeling that you really are valued and that you, as a client, are important? It makes sense that a boutique agency will want to develop long-term relationships and encourage repeat business & referrals. Many larger real estate operations have an emphasis on generating listings rather than developing relationships or providing quality service. Their big machine is very greedy. At a boutique agency you can be assured of quality over quantity in terms of both listings and a personal service.
Are they innovative? As a boutique agency, Amkar Real Estate is able to quickly take advantage of the most advanced techniques and innovative technology in selling, leasing and buying. In larger real estate agencies changes take time to implement. Amkar can quickly make innovative changes to benefit you, the client. Please ask us about some of our recent work in video and social media marketing.